Run
Every case on its designed path, and a governed path when it isn’t.
Cases run on the rules you released, with each statutory deadline on the calendar. When a case leaves the path, the AI proposes one step from an approved menu, and a person approves anything that goes out.
6 of 11 cases shown, soonest first. Today is Wednesday 11 November 2026.
1 / The designed path
Each case knows where it is and what is due.
A case follows the released process, one step at a time. Where a rule decides, no AI call is made, and each deadline the law sets goes on the calendar as its step starts.
- Every step keeps its date and the clause behind it, so the file explains itself.
- Norvik’s response deadline, 25 November, comes from WLL §6(a). Nobody types it in.
- IntakeDana Ruiz signed the fee agreement and gave the delivery date.19 Oct
- DocumentsRequested 20 Oct. The dealer sent all three repair orders on 27 Oct, the fifth business day. Vyxlo read them on 28 Oct. WLL §4(a) WLL §4(b)Dealer copies due 27 Oct · WLL §4(b)27 Oct
- EligibilityInside the coverage period. Presumed a lemon under WLL §3(a): three attempts for the same fault. Maya confirmed.29 Oct
- NoticeThe notice letter to Norvik Motors is drafted and waiting for the outbound gate and Maya’s approval. WLL §5(a)11 Nov, today
- Manufacturer’s responseNorvik Motors must respond in writing within 14 days of receiving the notice.Due 25 Nov · WLL §6(a)25 Nov
- Final repair attemptNorvik may make one final repair attempt, finished within 10 days of receiving the vehicle. WLL §6(b)if Norvik asks
- ResolutionA refund under WLL §8(a), as Dana chose, or whatever she decides on the manufacturer’s offer.after the response
2 / Documents and rules
Documents are read with their sources. Rules decide.
Vyxlo, the document connector, reads each repair order into fields and keeps the line every value came from. The rules then decide on those fields, so the answer is the same every time.
Read by Vyxlo on 28 Oct 2026 from RO-BW-55640.pdf, Brightwater Norvik. Read only: nothing is changed in the document.
- Repair orderBW-55640
REPAIR ORDER No. BW-55640
- Date in27 Aug 2026
Date received: 27 AUG 2026
- Date out31 Aug 2026 (4 days)
Date returned: 31 AUG 2026
- Mileage in13,870
Odometer in: 13,870
- SystemTransmission
System: TRANS (transmission)
- ComplaintSlips under load, third visit for this concern
CUSTOMER STATES: transmission slips under load, third visit for this concern
- Work doneReplaced the valve body, exchanged the fluid
CORRECTION: replaced valve body, fluid exchanged. Customer to monitor
Same defect? All three repair orders carry system code TRANS, so the rule says yes. WLL §3(a)
| When | Result | Clause |
|---|---|---|
| Same defect repaired 3 or more times | Presumed lemon | WLL §3(a) |
| 30 or more days out of service in total | Presumed lemon | WLL §3(b) |
| Serious safety defect repaired 2 or more times | Presumed lemon | WLL §3(c) |
| None of the above | Not yet presumed: keep collecting repair orders | WLL §3(a) |
Dana’s case: three repairs for one transmission fault, so row 1 fires. She has 19 days out of service, under 30, and the fault is not a serious safety defect, so rows 2 and 3 do not apply.
A case the rules cannot settle waits for a person. LL-2049 shows Needs review because its repair orders disagree on mileage.
- ✓On the approved action menupass
- ✓Rules passpass
- ‖Recipient, WLL §5(a)held
- ✓Disclosure, WLL §5(c)pass
- ◐Approval, Maya (lawyer)waiting
The letter is addressed to Brightwater Norvik, the dealer. WLL §5(a) requires the manufacturer’s designated address, as stated in the owner’s manual.
- Owner’s manual, warranty section, page 14, from Vyxlo Written notice of a vehicle defect under the Westland Lemon Law must be sent to Norvik Motors Consumer Affairs at notices@norvik-motors.example.
Approval stays locked until the recipient check passes.
Nothing was sent. After the fix the recipient check passes, because WLL §5(b) allows email to that address.
3 / The outbound gate
A letter to the wrong address is held, not sent.
Everything sent by or checked through ai4bp passes the gate first: the approved menu, the rules and the clause checks. Dana’s notice was addressed to the dealer, and notice given only to a dealer does not satisfy WLL §5(a).
- The AI can stop, but cannot release. Only an exact rule or a person lets a letter through.
- The fix comes from the owner’s manual in Vyxlo, with the page and the quoted line beside it.
- The disclosure check passes: the letter states the defect, the repair history and Dana’s choice of refund or replacement.
4 / The approval
Maya approves the exact letter.
She sees the full text, the resolved recipient, the three repair orders attached and the source behind each claim. She approves it, or asks for changes. Nothing is sent until she does.
- No approval is ever made by the AI alone.
- The approval carries her name and her role, lawyer, and is recorded with the letter.
Harbor Legal
22 Quay Street, Kellbrook, Westland
11 November 2026
Dear Sir or Madam,
We act for Dana Ruiz, who took delivery of a new 2025 Norvik Atlas, VIN NMA25ATL7SW004817, on 14 July 2025. This is written notice to Norvik Motors under WLL §5.
The nonconformity: the transmission shudders and hesitates when shifting from second to third gear, and slips in third gear and under load. It substantially impairs the use and value of the vehicle.
The repair history: Brightwater Norvik has repaired this fault three times. Repair order BW-48213, in on 2 March 2026 at 6,240 miles, out on 8 March. Repair order BW-51097, in on 18 May 2026 at 9,910 miles, out on 27 May. Repair order BW-55640, in on 27 August 2026 at 13,870 miles, out on 31 August. The vehicle was out of service for 19 days in total and the fault persists. Copies are attached.
Ms Ruiz’s choice: a refund under WLL §8(a), not a replacement vehicle under WLL §8(b).
Please respond in writing within 14 days of receiving this notice, as WLL §6(a) requires. Quote our reference LL-2047.
Maya, Supervising lawyer, Harbor Legal
Sources
- Owner’s manual, warranty section, page 14 Written notice of a vehicle defect under the Westland Lemon Law must be sent to Norvik Motors Consumer Affairs at notices@norvik-motors.example.
- BW-55640 CUSTOMER STATES: transmission slips under load, third visit for this concern
- BW-48213 Odometer in: 6,240
Sent only after Maya approves. Recorded in the evidence ledger.
5 / The send
After approval, the call is made, then checked.
The letter leaves as an MCP call to the email connector. MCP, the Model Context Protocol, is a standard way for a program to offer its tools to an AI, such as email, a calendar or a document store. ai4bp’s gateway checks each call against the approved menu and the rules, collects the approval, makes the call and verifies the outcome.
{
"to": ["notices@norvik-motors.example"],
"subject": "Notice under WLL ยง5: Dana Ruiz, 2025 Norvik Atlas",
"template": "t1",
"body_ref": "letter-ll-2047-notice",
"attachments": ["RO-BW-48213.pdf", "RO-BW-51097.pdf", "RO-BW-55640.pdf"],
"case": "LL-2047",
"approval": { "by": "Maya", "role": "lawyer", "at": "2026-11-11 10:42" }
}
- ✓On the approved action menupass
- ✓Rulespass
- ✓Recipient, WLL §5(a)pass
- ✓Disclosure, WLL §5(c)pass
- ✓Approval, Maya (lawyer)pass
- ✓Sentaccepted by the mail server
- ✓Outcome checked against the mail serververified
{
"message_id": "msg-48201",
"status": "sent",
"accepted_by": "mail.norvik-motors.example",
"sent_at": "2026-11-11 10:42",
"verification": "verified"
}
Approved menu for this pack
Norvik Motors offers $4,500 cash-and-keep.
Received 11 Nov 2026, 15:48, by email from claims@norvik-motors.example: “Norvik Motors will pay $4,500 and Ms Ruiz keeps the vehicle, in full settlement of all claims.” This is not the written response WLL §6(a) requires, which is still due on 25 Nov.
Send the offer to the client with the lawyer’s comparison.
The offer is about 10% of the estimated refund of $43,656 under WLL §8(a), and a release would have to be checked against WLL §11, which voids any waiver of rights under this law. The offer is Dana’s to decide on.
The approved menu for this exception
6 / When a case leaves the path
New situations, never new powers.
Later on 11 November, Norvik Motors offered $4,500 for Dana to keep the car. The rules have no designed step for an offer like that, so the case stopped, and the AI proposed one next step from the approved menu, citing the clauses behind it.
- “Accept for the client” is not on the menu. The client decides.
- The AI proposes. It cannot add an action to the menu or accept anything for a client.
The client message
The lawyer approves what Dana reads.
The AI drafts a plain message with the numbers from Maya’s comparison. Nothing reaches Dana until Maya approves this exact text.
- The message says it plainly: the decision is Dana’s, and nothing will be accepted for her.
- Norvik’s written response to the notice is still due on 25 November, and the message says so.
Hello Dana,
Norvik Motors has offered you $4,500. You would keep the vehicle and give up your claim.
Maya compared this with what WLL §8(a) allows. We estimate a refund at about $43,656: the $41,800 price, plus $3,420 collateral charges and $610 incidental costs, less a usage offset of about $2,174. The offer is about 10% of that. Keeping the vehicle would also mean keeping the transmission fault.
This is your decision. We have not replied to Norvik and we will not accept anything for you. Maya will call you on Friday 20 November.
Norvik’s written response to our notice is still due on 25 November.
Drafted by AI. Nothing reaches the client until Maya approves this exact text.
7 / Deadlines and follow-ups
The law’s clock and your follow-ups run on the calendar.
As steps start, the package creates the calendar events: Norvik’s response deadline under WLL §6(a), a receipt check, a client update, Dana’s decision on Norvik’s offer, a day for Maya to review the file, and the step after the deadline if Norvik does not answer. A statutory deadline has a solid edge and a diamond. A follow-up is dashed.
Try it
Run Dana’s case yourself.
In the demo, fix the held letter, approve it as the lawyer, and handle Norvik’s cash-and-keep offer.